Privacy Policy

Your privacy is important to us. This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users (each, a “User”) of the https://sintra.me website (“Site”) and Sintra iOS Application (“App”). This privacy policy applies to the Site, the App and all products and services offered by Sintra.

Information we collect

We may ask for personal information, such as your email, in order identify your account. When you using the Service, our servers may automatically log the your Internet Protocol (IP) address, and the time and date of your usage. We use third party services for correct work of our Service and for improving it. We may collect data about the device you’re using. This data may include the device type, operating system, unique device identifiers, and device settings. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Service. Non-personal identification information may include the browser name, the type of device and technical information about Users means of connection to our Service, such as the operating system and the Internet service providers utilized and other similar information.

Third-party services we use

Firebase
Cloud Firestore
Paddle
Plausible
Intercom

Web browser cookies

We use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

We may collect and use Users personal information for the following purposes:

To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Service.
To send periodic emails. We may use the email address to send the information and updates pertaining to their order. Emails may include Service news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password and data stored on our Service. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Sintra has the discretion to update this privacy policy at any time. When we do, we will post a notification on our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using our Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of Sintra following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, or your dealings with this service, please contact us at support@sintra.me

This document was last updated on August 27, 2021